Pamela Shirley is a qualified, board certified Family Nurse Practitioner. She earned a Master of Science in Nursing, FNP degree through Auburn University in May, 2019. She completed her BSN at Auburn University Montgomery and has experience in telemetry, medical-surgical, orthopedics and intensive care. Pam began working with WVFM in August 2019 providing primary and preventative care for patients across the lifespan, managing chronic conditions and teaching disease prevention and health promotion. It is her personal and professional goal to continuously learn from her patients and work together to improve quality of life.
Virginia Rutledge – Nurse Practitioner, CRNP
Virginia is a Board Certified Family Nurse Practitioner. She completed her Associate RN at Northeast Alabama Community College, BSN at Jacksonville State University, and her MSN at the University of Alabama in Huntsville in 2016. Her background in nursing came from Medical/Surgical. She also has six years of hospice experience and still works with hospice part-time. Virginia has been with Wills Valley Family Medicine since 2017. She is able to serve a variety of patients of all ages, treating both acute and chronic conditions.
SINDY MENDOZA – Receptionist
Sindy joined our team in 2014. She answers telephones, runs the check in window, verifies insurance eligibility, collects co-pays, and submits all medication refills to the doctor and practitioners. She is also a trained phlebotomist and handles Medicaid referrals. She will assist you in anyway possible and is happy to help.
Summer has been with Wills Valley Family Medicine for over 5 years. She’s in charge of all aspects of the back office procedures, including triage, injections, phlebotomy, EKGs and minor office surgeries. She is also available for your phone calls/questions and is more than happy to help in anyway she can.
CLAUDIA MORENO – Office Manager
Claudia is available to answer phone calls, schedule appointments, refferals, handle medical records and is a trained phlebotomist and lab assistant. Claudia is in charge of staff, and available to answer any questions you have about insurance, prior authorization, drug coverage, billing and appointments. She is always available for your phone calls and will do her best to help you in any way she can and is also available for interpretation when needed.
Candy has been with Wills Valley Family Medicine since 2018. She is a graduate of NACC. Candy is a Certified Clinical Medical Assistant and Certified Phlebotomy Technician. She handles patient triage, in office testing/phlebotomy, patient referrals, and answering phone calls.
Teresa Wight, CCMA graduate from Northeast Alabama Community College with an Associate’s Degree in Applied Science for Medical Assisting. She has National Certification in Clinical Medical Assistant, Phlebotomy Technician, and EKG Technician. She started working for Dr. Koe in 2018. She is the office scheduling and pain management coordinator, but is also able to help with different aspect in the office.